If you are looking for a more planned and managed approach to IT within your
organisation the Five IT Business Support Plan is ideal. The Business Support
Plan will result in significant cost savings to your organisation, both through
reduced rates for IT services, through the elimination of recurring problems,
and most importantly, through increased effectiveness of your network - allowing
your staff to work more efficiently.
All Business Support Plans consist of three phases:
Learning Phase
One of our business consultants will meet with your
management team to hear about you. What are your priorities? What would you like
to be able to do? How much do you want to spend? How much are I.T. problems
costing you right now? Based on this information, we will create a proposal for
moving your business towards a "best practice" I.T. environment. The proposal will
include fixed costs, recommendations and alternatives, and we will discuss it
with you in plain English to map out what's going to happen next. During this
phase, we will also distribute a survey to all members of staff in your
organisation. The results of this survey will be used as a baseline for
measuring improvements in your organization's Network.
Stabilisation Phase
This is all about ensuring your network meets a minimum level
of reliability and usefulness for your staff. A poorly designed or cobbled
together network is only going to cause you an endless series of problems. Our
goal is to prevent problems from recurring by fixing the root causes, rather
than the symptoms. Critical problem areas are addressed first, and typically
this phase may include the delivery of one or more Focused Solutions to address
key business objectives.
Support Phase
The Support Phase is all about ensuring your cost-benefit. This "phase" is more
a continual process, where Five IT ensures your network stays highly organized,
documented, and stable. Preventative maintenance, Software updates, and Staff
training are the hallmarks of this process. A regular strategic I.T. review is
also conducted in order for Five IT to report to your management team, and in
order for the management team to keep Five IT aware of any new business
objectives or requirements. We will also survey your staff on a regular basis to
help you measure any improvement in your organisation's Network.
There are no shortcuts to this process; we can't maintain your network to the
standards we are satisfied with, until it is in a stable state. And we can't
move your network to a stable state until we understand the business processes
and objectives your network must support.
Enquire about
Business Support Plans.