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Business Support Plans

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If you are looking for a more planned and managed approach to IT within your organisation the Five IT Business Support Plan is ideal. The Business Support Plan will result in significant cost savings to your organisation, both through reduced rates for IT services, through the elimination of recurring problems, and most importantly, through increased effectiveness of your network - allowing your staff to work more efficiently.

All Business Support Plans consist of three phases:

Learning Phase
One of our business consultants will meet with your management team to hear about you. What are your priorities? What would you like to be able to do? How much do you want to spend? How much are I.T. problems costing you right now? Based on this information, we will create a proposal for moving your business towards a "best practice" I.T. environment. The proposal will include fixed costs, recommendations and alternatives, and we will discuss it with you in plain English to map out what's going to happen next. During this phase, we will also distribute a survey to all members of staff in your organisation. The results of this survey will be used as a baseline for measuring improvements in your organization's Network.

Stabilisation Phase
This is all about ensuring your network meets a minimum level of reliability and usefulness for your staff. A poorly designed or cobbled together network is only going to cause you an endless series of problems. Our goal is to prevent problems from recurring by fixing the root causes, rather than the symptoms. Critical problem areas are addressed first, and typically this phase may include the delivery of one or more Focused Solutions to address key business objectives.

Support Phase
The Support Phase is all about ensuring your cost-benefit. This "phase" is more a continual process, where Five IT ensures your network stays highly organized, documented, and stable. Preventative maintenance, Software updates, and Staff training are the hallmarks of this process. A regular strategic I.T. review is also conducted in order for Five IT to report to your management team, and in order for the management team to keep Five IT aware of any new business objectives or requirements. We will also survey your staff on a regular basis to help you measure any improvement in your organisation's Network.

There are no shortcuts to this process; we can't maintain your network to the standards we are satisfied with, until it is in a stable state. And we can't move your network to a stable state until we understand the business processes and objectives your network must support.

Enquire about Business Support Plans.
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